Let see the chocolate slabs global market to well understand the environment for all the chocolate brands.
Chocolate slabs represent 32% of sales value and 38% in volume (2010). This is the type of product most sought by consumers.
70% of French consumers admit eating chocolate at least once a week !
Adults & young adults : from 20 to 45 years old = 80% of the market !
Men and women
Fom all CSP
Gourmets, gourmands
Those searching for pleasure, wellness, comfort...
Requirement in terms of price and quality
2010: Drop in the French consumption of chocolate for the 3rd consecutive year
-2,78% in the market
-6,4% for the chocolate slabs
Why? - Trend toward dieting and association of chocolate with fatty products
- Lack in quality and innovation to satisfy the needs of consumers
- Increase in market prices
Though: 9 out of 10 French people say they like chocolate !
To retain customers, industrials must innovate and often change their offer:
- Innovate with new recipe (play with textures, taste sensations, ...)
- Favour product of quality
- Implement organic chocolate or chocolate from fair trade
- Promote low fat chocolate
- Cause impulse buying (packaging, place of distribution, ...)
- Create new needs with new product / format / packaging
85% of the chocolate slabs are sold in supermarkets
15% in some alternative distribution channel (bakery, grocery) and chocolate maker
Development of new distribution channels to follow the new trends:
- Organic stores
- Franchised networks
- Online sales
- Event ("Salon du Chocolat")